We are open as of JUNE 2ND, 2020!

As per the indications of our regulatory college and public health authorities, we will be taking extra precautions to keep you and our staff safe.

New Clinic Policy during Covid-19 for patients:

1. You MUST confirm attendance and fill out the pre-screening questionnaire in your reminder email that will be sent to you 2 days prior to your appointment. If you have any of the pre-screening symptoms, we ask you to please reschedule your appointment to 14 days later. We also recommend that you should complete the Ontario Government’s self-assessment; https://covid-19.ontario.ca/self-assessment/.
2. Please arrive 5 minutes early. Call us to let us know you’re here. We highly recommend you waiting outside if weather permits or in your car. Limited seats available inside.
3. Once our staff calls you to enter, please remove shoes & follow signs to wash your hands.
4. A face mask must be worn. You can purchase one for $1 at the front desk.
5. If you bring a guest, they must wait outside of the building.
6. No CASH accepted.
7. Strict 24hr cancellation policy. Patients will be charged 50% of the treatment fee for cancellations made within 24 hours or missed appointments.

New measures for clinic & staff:

1. Sanitation & Cleaning reinforcements
2. Social distancing within clinic
3. Waiting room chairs limited and spaced apart – patients are encouraged to wait outside
4. Practitioners are spreading out appointments to incorporate proper sanitization between patients
5. Face masks required for practitioners and patients
6. Staff and practitioners are pre-screened the same way as patients
7. We will do our best to accommodate all patients while respecting physical distancing directives

Telehealth is still offered for patients who cannot make it in for their appointment!

Thank you for your patience as we work to ensure safety for all patients and staff.

Yours only,

Motion Care Team